IMSURGE support

Get help with IMSURGE.

Find your own answer in the documentation, contact IMSURGE Support when you need a hand, or bring in a service partner to manage the work for you.

Self-guided helpSearch documentation and troubleshooting guides

Contact IMSURGE SupportTell our team what is happening

Work with a service partnerGet a fully managed implementation and service

1 / Self-guided help

Find the answers you need.

Search the complete IMSURGE documentation or start with one of the most useful guides below.

Search IMSURGE documentation

Recommended starting points

New to IMSURGE

Set up your first pipeline

Connect a source and target, create a schedule, and run your first pipeline. Read the quickstart 02

Integrations

Configure a connection

Find setup requirements and credential guidance for supported sources and targets. Explore integrations 03

Troubleshooting

Understand pipeline health

Review health states, execution history, and the details behind unsuccessful runs. Troubleshoot pipelines 04

Account help

Manage your account

Learn about organization settings, user profiles, usage, and billing. Browse the user guide 05

Executions

Monitor pipeline runs

Follow execution history and inspect the details behind successful or unsuccessful runs. Monitor executions 06

Credentials

Keep connections working

Review credential requirements and update connection details when access changes. Review credentials

Need a different answer?

Explore the full documentation

2 / Contact IMSURGE Support

Still need help? We are here.

Tell us what is happening and include as much context as you can. We will review your request and follow up as soon as possible.

First name Last name Work email Company What can we help with?

Severity

Blocking - I can't continue Annoying - I can work around it Confusing - I'm not sure what to do next

Affected pipeline or integration URL (optional)

Describe the issue

3 / Work with a service partner

Prefer a fully managed service?

Service partners can support the complete workflow around IMSURGE, including the products and platforms connected to it.

Get help using your field hardware, managing pipelines in your IMSURGE account, and creating charts or dashboards in your monitoring software, all from one experienced partner.

Contact providers directly to discuss availability, project scope, and commercial terms. Providers are always listed alphabetically.

Specto Technology

Solutions and integration support

Work with Specto Technology on the broader solutions, systems, and integration work surrounding your IMSURGE deployment.